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The goods will be sent out within 1-2 business days after order paid.

Orders are sent from Germany, and after send out, should arrive within:

2-3 business days to Germany

3-8 business days to other EU countries

10-12 dusiness days to Cyprus

5-7 business days to UK (learn more about custom charges)

Due to Covid-19, expect delays with delivery from DHL.

** Model U Size 5 is large parcel, delivery time is 2-4 working days longer than the above time.

All PonyCycle products come with a 180 days Structural Warranty from the date of purchase and a risk-free 30 Day Money Back Guarantee so you can shop with complete peace of mind.

For more details please visit our Warranty Policy page.